Privacy Policy
Effective Date: January 1, 2025
We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or engage with our services.
1. Information We Collect
We may collect personal information in various ways, including:
- Contact Information: When you fill out forms on our website, contact us via phone or email, or request services, we collect your name, phone number, email address, and address.
- Service Information: Details about the machining and manufacturing services you're interested in, including location, type of service, and project details.
- Payment Information: If you make a purchase or request a quote, we may collect billing information, including credit card details.
- Cookies & Usage Data: Our website uses cookies to collect information about your browsing behavior, such as your IP address, browser type, and pages visited.
- By submitting your phone number through our website forms, you consent to receive SMS messages from Royal Machining Solutions related to your quote request, service updates, or general inquiries. Message and data rates may apply. Message frequency may vary. You can opt out at any time by replying STOP. For help, reply HELP or contact us at 830-202-8222‑8222.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To Provide Services: To schedule and provide landscaping services, respond to inquiries, and offer customer support.
- Communication: To contact you with service updates, special offers, or important notifications regarding your projects.
- Improve Our Services: To analyze usage patterns on our website and improve the user experience.
- Payment Processing: To process payments for services rendered.
- Legal Obligations: To comply with legal and regulatory requirements.
3. Data Sharing & Disclosure
We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors that help us operate our business, such as payment processors and customer support platforms.
- Legal Compliance: If required by law or in response to legal requests, we may share your data to comply with legal obligations.
4. SMS Communication Policy
When you provide your phone number through our website and check the opt-in box, you consent to receive SMS messages from Royal Machining Solutions. These messages may include updates related to your quote request, project scheduling, or other service-related communications.
Message frequency may vary depending on your inquiry or ongoing service needs. Standard message and data rates may apply according to your mobile plan.
You may opt out of receiving SMS messages at any time by replying STOP. To get help, reply HELP or contact our office at (830) 202‑8222.
We do not sell or share your phone number with third-party marketers. All phone numbers and personal information collected are handled in accordance with this Privacy Policy and used solely for communication purposes related to the services you’ve requested from Royal Machining Solutions.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of data transmission over the internet is 100% secure.
6. Your Choices & Rights
You have the following rights regarding your personal information:
- Access & Correction: You can request access to your personal data and request corrections if needed.
- Opt-Out: You may opt-out of marketing communications at any time by following the unsubscribe instructions in the email or contacting us directly.
- Data Deletion: You can request the deletion of your personal information, subject to legal or contractual obligations.
7. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of the website.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the new effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Royal Machining Solutions
262 Kings Ranch Road, Bandera, TX 78003
(830) 202-8222
info@royalmachiningsolutions.com